Customer Creditcard Privacy Policy

At big-girls-Lingerie.com, your card is only charged once your order is despatched from our warehouse. If there are any items on your order which are not in stock, you will not be charged for these until we actually ship them to you. You will be advised by email (or telephone if you do not have an email address) if we are unable to complete your order. Security checks: As part of our policy to protect to you the customer and ourselves against the fraudulent use of credit cards, we carry out random security checks on orders. These may take various forms, and may involve contacting you by telephone before your order is processed. We also take Vitrual payment over the phone through Pay- Pal. We at big-girls- know that these are very sensitive Information and this is why all Credits Cards payment information is shredded. We will not hold any of your cards payments detail. So each time when you pay over the phone you will have to provide this information again. From time to time it may be necessary for us to ask you to provide a copy of a recent statement header for the card being used on your order. Please note that we are only interested in confirming information already provided on your order, i.e. the billing name and address and card issuer details, and do not need to see actual transactions, which can be covered up. In case you have any concerns regarding security, we can assure you that all information is shredded as soon as we have confirmed the details required We hope you appreciate that these measures are a necessary precaution, undertaken in the interests of fraud prevention.